Life Coaching Client Contract

Level 5 IAPC&M Certified Elite Life Coach incorporating Hypnotherapy

This contract sets out the responsibilities of both the Coach (Sheneez Amara) and the Client, to ensure clarity and mutual understanding.

Coach’s Responsibilities

As your coach, I will:

  • Provide coaching services only in areas in which I am competent, based on my training, qualifications, and experience and for which I carry relevant professional indemnity insurance. A copy of my insurance is available on request.

  • Act in a professional and ethical manner at all times, adhering to and upholding the code of ethics of the IAPC&M. A copy of this code of ethics is also available to the client at all times.

  • Treat all clients fairly and respectfully, without bias regarding age, gender, race, ethnicity, sexuality, disability, or any other status or protected characteristic.

  • Explain in advance the nature of the services provided, including fees, precise terms of payment and any changes for non-attendance or cancelled appointments, session structure, and, wherever relevant, confidentiality.

  • Maintain professional boundaries, including confidentiality, except where disclosure is required by law (see Confidentiality section below).

  • Keep brief written notes of our sessions, stored securely and separately from your personal details.

  • Discuss cases in professional supervision only on an anonymous basis, to maintain quality of service.

  • Avoid making any promises or guarantees of specific results or outcomes.

Client’s Responsibilities

As the client, you agree to:

  • Attend coaching sessions as scheduled. Where possible, sessions will be arranged on a regular basis to support your progress.

  • Be open and honest with me in order to get the most benefit from coaching.

  • Arrive on time for each session. If you are late, the session will still end at the scheduled time.

  • Attend sessions free from the influence of alcohol or recreational drugs. If you are taking prescribed medication, please inform me where relevant.

Sessions & Fees

  • Each standard coaching session lasts 60 minutes.

  • The initial assessment session may last up to 90 minutes.

  • Fees are listed at www.sheneezmara.com/services and must be paid in full prior to the first session.

  • Discounts may apply if sessions are booked as a package.

Cancellations

  • A minimum of 24 hours’ notice is required to cancel or reschedule a session.

  • If less than 24 hours’ notice is given, the full session fee will be charged.

  • Notice may be given by phone, text, or email (please specify your preferred method).

Confidentiality

  • All information shared in sessions is confidential and will not be disclosed without your consent, except where required by law.

  • Disclosure may be required if:

    • You indicate an intention to harm yourself or others.

    • You disclose involvement in certain criminal activities that must by law be reported, such as drug trafficking, money laundering, acts of terrorism, or offences involving the protection of children and vulnerable adults.

  • In such cases, I will take appropriate steps in compliance with my legal and professional obligations.

General

  • Coaching is not therapy, medical treatment, or financial advice. It is a collaborative process designed to support your personal and professional growth.

  • You are responsible for your own choices, decisions, and actions arising from coaching.

  • Either party may terminate this agreement with written notice.

Acknowledgement & Consent

By filling in and submitting the below form, you provide an electronic signature confirming that you have read, understood, and agree to the terms of this Client Contract.